Core Solutions for Government
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Website
An amazing modern, mobile-responsive customized Website ready for search engines without content limits.
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Mobile Apps
Professional mobile app available through Google Play for Android and Apple App Store for iOS (iPhones, iPads).
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Digitizing of Systems & Modernization
We’ll digitize your in-person or hardcopy processes, such as forms, registrations, applications, and more.
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Live Stream + Broadcast
For compliance and communication, live stream your meetings and events, and make video available for broadcast.
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Social Media
Establish a managed and reputable presence in Facebook, Instagram, Twitter, YouTube, Google Business, and more.
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Digital Marketing and Online Ads
Advertise a campaign, program, or other message through well-managed ads with higher impact and within budget.
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WebCare Services
Designated WebCare Team to make content updates, post documents, and more to keep online presence updated
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24/7 Tech Support
Technology needs support and our team is available around the clock to provide technical assistance
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Web Concierge
Reach us when you need us through WhatsApp. Chat with a designated Web Concierge to make requests and more.
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Web Advisor
Access to our top web and digital experts for professional web advice and consulting
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Cloud Hosting
Premium U.S.A.-based hosting services so websites and systems stay online, all the time – secure and reliable
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Payments
Accepts online payments securely, allowing debit and credit cards; flow funds to the appropriate bank accounts.
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Google for Government
Google offers numerous effective solutions for Government operations. We can provide and support Google products.
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Microsoft for Government
Being an official partner, we can offer a range of Microsoft and related products for government operations.
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Virtual Meeting + Communication
We provide and support virtual solutions to help you carry on with your business, including Zoom, Teams, and more.
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Email Services
Secure, reliable email services are super important. We provide the best-in-class through Google, Microsoft, and more.
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Cyber Security
We assess vulnerabilities and provide cyber security consulting, planning, implementation, and ongoing management.
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Training
Whether the software application is provided by us or not, we provide professional training sessions on-demand.
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Reports & Analytics
Regular and schedule reports give you insights into performance, with usage statistics, audience behavior and more
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Compliance
Our solutions are designed to help government meet compliance to mandates/laws using affordable technologies.
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Problem Solving
Have a problem? We’ll review and evaluate the issue, go through the flow, and provide solutions with a feasible plan.
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100+ Features & Functions
Modernize and digitize operations by using dozens of our amazing features and functions
Live Stream Videos and Media + GovGuam.tv
- Live Stream
Broadcast meetings, conferences, and other events using your methods directly to your website and on GovGuam.tv
- Videos Archives
Make recorded meetings and other videos available in the website and GovGuam.tv with unlimited server-space
- OPA Media Files
Media files on the Open GovGuam server are automatically shared with and made available in the OPA website
- GovGuam.tv
With one click, choose the videos which you want to broadcast in GovGuam.tv to reach a wider audience instantly
- Audio Files
Make audio recordings available in your website, the OPA website, and on GovGuam.tv through a single upload
- Use Any Software
Our system works with most popular systems, including Zoom, Facebook, and others for live stream and broadcast
- Hardware
Need hardware to make it happen? No worries. We will connect you with reliable hardware which would work best.
Happenings
- Calendar
Showcase all your upcoming, current, and past events, meetings, and more in categories in a centralized calendar
- Events Listing
Provide a listing of your events in digital format (way better than just PDFs), which allows users to search, as well
- News & Announcements
Display all news, announcements, press releases, and more in categories and searchable filters, in real-time.
- Public Notices
Post public notices for enhanced transparency, in your website and in the governments centralized portal.
- Current Happenings
Highlight current events, news, announcements, and more through a special section in the website
- Reminders
Make reminders obvious in the website so users know what’s going on – help them “save the date”
- Deadlines
Use a deadlines module to display deadlines to help users keep track of items which may be due or are coming up soon
- Urgent Posts
All-of-the-sudden urgent posts are a real-life possibility; post happenings as they happen – never miss a timely posting.
- Archives
Never lose a post again; all posts are archived and searchable for years to come thanks to our optimized server space
Procurement
- Bids, RFPs, IFBs
Post bids solicitations, including RFPs, IFBs, etc. on a scheduled basis; meet proper procurement protocols in the process.
- Offeror Registration
Allow potential offerors to simply register through the website for a specific advertised bid solicitations
- Online Packets
Make bid packet requests and/or packets available online through an easy form available based on specific dates.
- Online Payments
In case bid packets require payment, you can also accept online payments securely in the packet request process.
- Addendums and changes
Keep offerors in the loop by posting any changes to each specific bid, such as addendums, question-answers, and more.
- Bids Status
Post bid status (open, closed, awarded, etc.) in real-time, displayed in a log inside the website; archived for records
- Compliance Measures
The system includes parameters and protocols to assure compliance, such as strict time/date stamp record in ChST
- Email Notifications
Both offerors and you will receive email notifications when significant actions are conducted, such as packet requests
Customer Service
- Accessibility
Make sure your web presence is considered accessible and in compliance with Section 508 and 504 and WCAG.
- Appointments Requests
If you operate with “appointment only”, we can provide an Appointment Request form inside the website
- ChatBot / Virtual Assistance
Use an automated chatbot to provide virtual assistance directly from your website; no human operators needed
- Comments/Feedback
Accept comments and feedback from the website, which only would be able to see; these won’t be made public
- Contact Forms
Contact forms will help reduce call volume by allowing users to initiate contact through the website
- Digital Signatures
If you have online forms which must include a “signature”, accept a digital signature securely with validation in place.
- Forms
Provide a well-organized list of forms (downloadable and/or fillable) in the website; searchable; categorized
- Forums
Allow users to engage within your website to address their inquiries and gain information through a forum platform.
- Hotline
Allow users to provide sensitive information in a secure method; you can decide to make this anonymous or not
- Knowledge-base
Provide resources, FAQs, answers, guidelines and so much more on the spot through a robust website
- Live Chat
Use live chat as a communication channel to provide quick information and responses; reduce call volume
Organization Operations
- Cases
In case you need to manage or post data for “cases” or related type of data; use our robust case management system.
- Citizen Centric Reports (CCRs)
Post CCRs online in an organized web interface; share the CCR publicly and with interested parties and stakeholders.
- Daily Postings
Some organizations need to post content quite often, such as daily; our system allows to post as often as needed, easily.
- Database
Get things in order and manage data with our secure, reliable, and manageable data system for any type of data sets.
- Directories
Make any types of directories, for providers, staff, and more available in your website; manage directory data instantly.
- Divisions, Boards, Programs, Grants
Besides having a large agency or department website, you can also have microsites dedicate to divisions and more.
- Documents
Manage your digital documents through sufficient storage and reliable back-ups through a scalable data system.
- Ecommerce
Use our robust, flexible shopping cart system with an easy-to-use interface to manage ecommerce for any product.
- FOIA
For content already in digital form, we provide a module which allows you to specifically make those available for FOIAs.
- Hotlines / Reporting
We provide a secured system which allows anyone to report information to you in confidence (anonymous, if needed)
- Jobs Vacancy / Employment Postings
Post job announcements in real-time in a centralized Vacancies portal; schedule end-dates and more settings
- Kiosks / Virtual Assistants
Database driven kiosks which act as virtual assistants can help reduce lines and calls by providing self-service to users
- Licensing / Certification
Modernize your traditional forms and process which take up so much time with our customizable digital systems.
- Notifications
Keep the public informed through posting notifications as they happen, in real-time; use our Notifications platform.
- Password Protected Content
If only a certain group of users should access specific content, require login for those sections and pages in your website.
- Registrations / Applications
Let us convert hard copy and in-person processes to digital formats to handle online registrations or applications.
- Releases
Convey your messages through releases of reports, press releases, and the like; posts are managed instantly.
- Resources
Make useful content such as documents, brochures, posters, videos, podcasts, and more available in your website.
- Schedules
Make schedules and scheduled events available in your website; use our events module to post schedules regularly
- Surveys
Use our survey system to create unique, simple, or complex, surveys to solicit responses; back-end database included
Internal Tools
- Acknowledgements
When specific actions or documents need acknowledgement and validation, use our online acknowledgements module.
- Board’s Approval
If some actions or documents need board or similar management approvals, use our online approvals module.
- Certifications
Our system allows the process for certifications, including generation and management of online certificates.
- Employee Dashboard (Intranet)
Employees can access their very own work-related dashboard to access internal content, notifications, forms, and more.
- Employee Reporting / Grievance
Provide a secure interface for employees to access information about and to report issues with confidence.
- On-demand Content
Live stream, videos, training content, documents, resources and more made available through an on-demand portal.
- Policies and Regulations
Make policies, rules, and regs available in an online portal which users can access anytime; includes search functionality.
- Share + Collaborate
Secure tools that help your share and collaborate with colleagues within your organization; easy and mobile-friendly.
- Storage / Server Space
We provide the most reliable, optimized, speedy cloud servers for storage of data and files; you will have 24/7 access.
- Training Portal
An online training system provides a video platform with parameters to maintain integrity of the materials offered.
Marketing
- Blogs
Post advice, recommendations, and other useful content for users to read and enjoy through our blog platform.
- Fundraisers
Raise funds for your cause, using our online fundraising platform – accept straight donations or sell items for funds.
- Instant Q&A / FAQs
Provide a knowledge-base of common questions with respective answers to assists users directly in your website.
- Landing Pages
Create quick, informative “landing pages” dedicated to specific events, campaigns, and more, for the duration needed.
- Mass Emailing / Email Subscriptions
Allow users to subscribe to emailers from your organization; send mass emails which are anti-spam compliant
- Mass SMS / Texting
Some notifications and information need more attention; your organization can send mass text messages when needed.
- Newsletters
Run successful e-newsletters which your organization can use to reach out publicly, almost like an online magazine
- Polls
Polling is a tool utilized by many organizations; our polling system is secure and uses conditions to maintain integrity.
- Push Notifications
Notifications sent directly to a mobile device or to their web browser, when needed; push notifications are effective.
- Reminders
Use our web interface to send out reminders to a group or the community regarding deadlines and the like.
- Search Engine Marketing + SEO
Getting your website found in search engines is key to a successful online presence; let our experts handle web SEO.
- Self-service Support
Users may need support for various actions or tasks. Make our self-service support system available to users 24/7.
- Shop
In case you need to sell products or charge for items, our online store provides a user-friendly e-shop.
- Splash Pages
Convey important information on your website through a page users see first upon entry, such as notices and more.