Solutions

 
 

Core Solutions for Government

 

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Website

An amazing modern, mobile-responsive customized Website ready for search engines without content limits.

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Mobile Apps

Professional mobile app available through Google Play for Android and Apple App Store for iOS (iPhones, iPads).

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Digitizing of Systems & Modernization

We’ll digitize your in-person or hardcopy processes, such as forms, registrations, applications, and more.

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Live Stream + Broadcast

For compliance and communication, live stream your meetings and events, and make video available for broadcast.

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Social Media

Establish a managed and reputable presence in Facebook, Instagram, Twitter, YouTube, Google Business, and more.

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Digital Marketing and Online Ads

Advertise a campaign, program, or other message through well-managed ads with higher impact and within budget.

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WebCare Services

Designated WebCare Team to make content updates, post documents, and more to keep online presence updated

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24/7 Tech Support

Technology needs support and our team is available around the clock to provide technical assistance

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Web Concierge

Reach us when you need us through WhatsApp. Chat with a designated Web Concierge to make requests and more.

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Web Advisor

Access to our top web and digital experts for professional web advice and consulting

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Cloud Hosting

Premium U.S.A.-based hosting services so websites and systems stay online, all the time – secure and reliable

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Payments

Accepts online payments securely, allowing debit and credit cards; flow funds to the appropriate bank accounts.

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Google for Government

Google offers numerous effective solutions for Government operations. We can provide and support Google products.

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Microsoft for Government

Being an official partner, we can offer a range of Microsoft and related products for government operations.

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Virtual Meeting + Communication

We provide and support virtual solutions to help you carry on with your business, including Zoom, Teams, and more.

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Email Services

Secure, reliable email services are super important. We provide the best-in-class through Google, Microsoft, and more.

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Cyber Security

We assess vulnerabilities and provide cyber security consulting, planning, implementation, and ongoing management.

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Training

Whether the software application is provided by us or not, we provide professional training sessions on-demand.

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Reports & Analytics

Regular and schedule reports give you insights into performance, with usage statistics, audience behavior and more

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Compliance

Our solutions are designed to help government meet compliance to mandates/laws using affordable technologies.

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Problem Solving

Have a problem? We’ll review and evaluate the issue, go through the flow, and provide solutions with a feasible plan.

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100+ Features & Functions

Modernize and digitize operations by using dozens of our amazing features and functions

 

Live Stream Videos and Media + GovGuam.tv

 
  • Live Stream
    Broadcast meetings, conferences, and other events using your methods directly to your website and on GovGuam.tv
     
  • Videos Archives
    Make recorded meetings and other videos available in the website and GovGuam.tv with unlimited server-space
     
  • OPA Media Files
    Media files on the Open GovGuam server are automatically shared with and made available in the OPA website
     
  • GovGuam.tv
    With one click, choose the videos which you want to broadcast in GovGuam.tv to reach a wider audience instantly
     
  • Audio Files
    Make audio recordings available in your website, the OPA website, and on GovGuam.tv through a single upload
     
  • Use Any Software
    Our system works with most popular systems, including Zoom, Facebook, and others for live stream and broadcast
     
  • Hardware
    Need hardware to make it happen? No worries. We will connect you with reliable hardware which would work best.
     
 

Happenings

 
  • Calendar
    Showcase all your upcoming, current, and past events, meetings, and more in categories in a centralized calendar
     
  • Events Listing
    Provide a listing of your events in digital format (way better than just PDFs), which allows users to search, as well
     
  • News & Announcements
    Display all news, announcements, press releases, and more in categories and searchable filters, in real-time.
     
  • Public Notices
    Post public notices for enhanced transparency, in your website and in the governments centralized portal.
     
  • Current Happenings
    Highlight current events, news, announcements, and more through a special section in the website
     
  • Reminders
    Make reminders obvious in the website so users know what’s going on – help them “save the date”
     
  • Deadlines
    Use a deadlines module to display deadlines to help users keep track of items which may be due or are coming up soon
     
  • Urgent Posts
    All-of-the-sudden urgent posts are a real-life possibility; post happenings as they happen – never miss a timely posting.
     
  • Archives
    Never lose a post again; all posts are archived and searchable for years to come thanks to our optimized server space
     
 

Procurement

 
  • Bids, RFPs, IFBs
    Post bids solicitations, including RFPs, IFBs, etc. on a scheduled basis; meet proper procurement protocols in the process.
     
  • Offeror Registration
    Allow potential offerors to simply register through the website for a specific advertised bid solicitations
     
  • Online Packets
    Make bid packet requests and/or packets available online through an easy form available based on specific dates.
     
  • Online Payments
    In case bid packets require payment, you can also accept online payments securely in the packet request process.
     
  • Addendums and changes
    Keep offerors in the loop by posting any changes to each specific bid, such as addendums, question-answers, and more.
     
  • Bids Status
    Post bid status (open, closed, awarded, etc.) in real-time, displayed in a log inside the website; archived for records
     
  • Compliance Measures
    The system includes parameters and protocols to assure compliance, such as strict time/date stamp record in ChST
     
  • Email Notifications
    Both offerors and you will receive email notifications when significant actions are conducted, such as packet requests
     
 

Customer Service

 
  • Accessibility
    Make sure your web presence is considered accessible and in compliance with Section 508 and 504 and WCAG.
     
  • Appointments Requests
    If you operate with “appointment only”, we can provide an Appointment Request form inside the website
     
  • ChatBot / Virtual Assistance
    Use an automated chatbot to provide virtual assistance directly from your website; no human operators needed
     
  • Comments/Feedback
    Accept comments and feedback from the website, which only would be able to see; these won’t be made public
     
  • Contact Forms
    Contact forms will help reduce call volume by allowing users to initiate contact through the website
     
  • Digital Signatures
    If you have online forms which must include a “signature”, accept a digital signature securely with validation in place.
     
  • Forms
    Provide a well-organized list of forms (downloadable and/or fillable) in the website; searchable; categorized
     
  • Forums
    Allow users to engage within your website to address their inquiries and gain information through a forum platform.
     
  • Hotline
    Allow users to provide sensitive information in a secure method; you can decide to make this anonymous or not
     
  • Knowledge-base
    Provide resources, FAQs, answers, guidelines and so much more on the spot through a robust website
     
  • Live Chat
    Use live chat as a communication channel to provide quick information and responses; reduce call volume
     
 

Organization Operations

 
  • Cases
    In case you need to manage or post data for “cases” or related type of data; use our robust case management system.
     
  • Citizen Centric Reports (CCRs)
    Post CCRs online in an organized web interface; share the CCR publicly and with interested parties and stakeholders.
     
  • Daily Postings
    Some organizations need to post content quite often, such as daily; our system allows to post as often as needed, easily.
     
  • Database
    Get things in order and manage data with our secure, reliable, and manageable data system for any type of data sets.
     
  • Directories
    Make any types of directories, for providers, staff, and more available in your website; manage directory data instantly.
     
  • Divisions, Boards, Programs, Grants
    Besides having a large agency or department website, you can also have microsites dedicate to divisions and more.
     
  • Documents
    Manage your digital documents through sufficient storage and reliable back-ups through a scalable data system.
     
  • Ecommerce
    Use our robust, flexible shopping cart system with an easy-to-use interface to manage ecommerce for any product.
     
  • FOIA
    For content already in digital form, we provide a module which allows you to specifically make those available for FOIAs.
     
  • Hotlines / Reporting
    We provide a secured system which allows anyone to report information to you in confidence (anonymous, if needed)
     
  • Jobs Vacancy / Employment Postings
    Post job announcements in real-time in a centralized Vacancies portal; schedule end-dates and more settings
     
  • Kiosks / Virtual Assistants
    Database driven kiosks which act as virtual assistants can help reduce lines and calls by providing self-service to users
     
  • Licensing / Certification
    Modernize your traditional forms and process which take up so much time with our customizable digital systems.
     
  • Notifications
    Keep the public informed through posting notifications as they happen, in real-time; use our Notifications platform.
     
  • Password Protected Content
    If only a certain group of users should access specific content, require login for those sections and pages in your website.
     
  • Registrations / Applications
    Let us convert hard copy and in-person processes to digital formats to handle online registrations or applications.
     
  • Releases
    Convey your messages through releases of reports, press releases, and the like; posts are managed instantly.
     
  • Resources
    Make useful content such as documents, brochures, posters, videos, podcasts, and more available in your website.
     
  • Schedules
    Make schedules and scheduled events available in your website; use our events module to post schedules regularly
     
  • Surveys
    Use our survey system to create unique, simple, or complex, surveys to solicit responses; back-end database included
     
 

Internal Tools

 
  • Acknowledgements
    When specific actions or documents need acknowledgement and validation, use our online acknowledgements module.
     
  • Board’s Approval
    If some actions or documents need board or similar management approvals, use our online approvals module.
     
  • Certifications
    Our system allows the process for certifications, including generation and management of online certificates.
     
  • Employee Dashboard (Intranet)
    Employees can access their very own work-related dashboard to access internal content, notifications, forms, and more.
     
  • Employee Reporting / Grievance
    Provide a secure interface for employees to access information about and to report issues with confidence.
     
  • On-demand Content
    Live stream, videos, training content, documents, resources and more made available through an on-demand portal.
     
  • Policies and Regulations
    Make policies, rules, and regs available in an online portal which users can access anytime; includes search functionality.
     
  • Share + Collaborate
    Secure tools that help your share and collaborate with colleagues within your organization; easy and mobile-friendly.
     
  • Storage / Server Space
    We provide the most reliable, optimized, speedy cloud servers for storage of data and files; you will have 24/7 access.
     
  • Training Portal
    An online training system provides a video platform with parameters to maintain integrity of the materials offered.
     
 

Marketing

 
  • Blogs
    Post advice, recommendations, and other useful content for users to read and enjoy through our blog platform.
     
  • Fundraisers
    Raise funds for your cause, using our online fundraising platform – accept straight donations or sell items for funds.
     
  • Instant Q&A / FAQs
    Provide a knowledge-base of common questions with respective answers to assists users directly in your website.
     
  • Landing Pages
    Create quick, informative “landing pages” dedicated to specific events, campaigns, and more, for the duration needed.
     
  • Mass Emailing / Email Subscriptions
    Allow users to subscribe to emailers from your organization; send mass emails which are anti-spam compliant
     
  • Mass SMS / Texting
    Some notifications and information need more attention; your organization can send mass text messages when needed.
     
  • Newsletters
    Run successful e-newsletters which your organization can use to reach out publicly, almost like an online magazine
     
  • Polls
    Polling is a tool utilized by many organizations; our polling system is secure and uses conditions to maintain integrity.
     
  • Push Notifications
    Notifications sent directly to a mobile device or to their web browser, when needed; push notifications are effective.
     
  • Reminders
    Use our web interface to send out reminders to a group or the community regarding deadlines and the like.
     
  • Search Engine Marketing + SEO
    Getting your website found in search engines is key to a successful online presence; let our experts handle web SEO.
     
  • Self-service Support
    Users may need support for various actions or tasks. Make our self-service support system available to users 24/7.
     
  • Shop
    In case you need to sell products or charge for items, our online store provides a user-friendly e-shop.
     
  • Splash Pages
    Convey important information on your website through a page users see first upon entry, such as notices and more.
     

Get OPEN.
Make IT Happen.